FAQ
Product
Is there color difference between the product and pictures?
Slight color difference may occur due to lighting and screen display, which is not a quality issue.
Order & Shipping
When will my order ship?
In-stock items ship in 12–15 working days. Custom items follow the production time shown on the product page.
Can I modify or cancel my order?
Orders can be modified or canceled before shipment. Once shipped, please follow the return policy.
Return & After-sales
How long for refund processing after return?
Refunds will be processed within 7 working days after receiving and inspecting your returned package.
Others
How to contact support?
You can contact us via our official email or website contact form.